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[ Manage Product Catalogue ]  
 
Product Catalogues
These are online e-catalogues that can replace offline catalogues. This information helps buyers to make purchase decision as it generally includes contact point, product description, specification, and price tag.
 
· Why can't I post my product?
· Why can't I find the product that I posted on the site?
· How do I upload photo files of more than 100k to Product Catalogue?
· How do I upload photos to Product Catalogue from my PC?
· How do I repost/modify/delete my product information?
· Why does nothing happen after I click "Select a category"?
· Why does your system keep saying that my information is not in English?
 
 
 
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As a free member, you can post up to 5 products catalogue. As a Prime and Gold member, you can post up to 20 or 50 products catalogue.
To post a product, please take the following steps:
   
1.
Log in at "My WTExpo": www.WTExpo.com/mywtexpo ;
2.
Click "Post Product" in "My Products Catalogue";
3.
Complete the product description; and upload product image;
4.
Click "Submit" when done. (* means required information.)
   
If your product post fails, please check for the following possible causes:
   
1. Did not input all required information (indicated by *):
  Please ensure that all required fields have been completed.
   
2. Unable to display the category menu.
  If you use Netscape, please upgrade to 5.0 or above.
  If you use IE (Internet Explorer), please take the following steps to enable the JavaScript function:
   
 
1) Click "Tools" on the menu bar of the browser;
2) Select "Internet Options";
3) Click "Security":
4) In "Security", you can select "Default" to restore settings, or select "Customize" to set the JavaScript as enabled. Once your browser is enabled to support JavaScript, you can continue to complete the form.
   
3. No response:
  The network may be experiencing difficulties. Please try again later to post your product.
   
If you are still unable to complete your product post successfully, please contact Customer Service with your Member ID, telling them about the error message, and we will sort it out.
   
 
 
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If you are unable to locate your product on WTExpo.com, please check for the following possible causes:
 
1. Make sure that you are searching correctly. For quickest results, search for your product by inputting keywords that you entered when posting. Select "Products", and then click "Search" and your product should be listed in the Search Results.
 
2. If your product was posted within the last 24 hrs, then it is still being processed by our editing team and should appear on the site shortly.
     
3. Make sure that your product has been displayed online. If not, then please display by clicking "Delete Display Products" in "My Products Catalogue."
     
4. Make sure that you have not posted your information in "Trade Leads" rather than "Product Catalogue."
     
If you still experience difficulties, please send an email to Customer Service, including your Member ID and the subject of your product posting, and we will follow up.
     
 
 
 
You can use picture processing software such as Photoshop to compress your photo's size to less than 100K, which is the maximum size accepted by our system.
 
 
 
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To upload a photo to Product Catalogue from your PC:
 
1. Log in at "My WTExpo": www.WTExpo.com/mywtexpo ;
2. Click "Post Product" in "My Products Catalogue";
3. Under product image, click "Browse";
4. Select a photo that is saved in your PC. Click "Upload Now" to upload the photo to your Product Catalogue
     
 
  How do I repost/modify/delete my product information?
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You only can repost your product catalogue after 7 days
· To repost your product catalogue, please take the following steps:
 
1. Log in at "My WTExpo": www.WTExpo.com/mywtexpo ;
2. Click “Products List" in "My Products Catalogue";
3. Select the product you want to repost;
4. Click "Repost".
     
After review and approval by our editors, your trade lead will be posted online within twenty-four hours.
     
To modify your product information, please take the following steps:
     
1. Log in at "My WTExpo": www.WTExpo.com/mywtexpo ;
2. Click "Products List" in "My Products Catalogue" ;
3. Select the product's and click the “Edit” button a the back;
4. Check the details and update your product information; select a photo from your PC to replace the original one;
5. Click "Submit."
     
After review and approval by our editors, your modified product posting will be published online within twenty-four hours.
     
To delete product information, please take the following steps:
     
1. Log in at "My WTExpo": www.WTExpo.com/mywtexpo ;
2. Click "Products List" in "My Products Catalogue" ;
3. Select the product's and click the “Delete” button a the back;
     
     
  Why does nothing happen after I click "Select a category"
     
If nothing happens after you click "Select a category", the most probable cause is that your browser does not support JavaScript:
     
You can solve this problem by the following actions:
     
If you use Netscape, please upgrade to 5.0 or above.
If you use IE (Internet Explorer), please take the following steps to enable the JavaScript function:
     
1) Click "Tools" on the menu bar of the browser;
2) Select "Internet Options";
3) Click "Security";
4) In "Security," you can select "Default" to restore settings, or select "Customize" to set the JavaScript as enabled.
     
Once your browser is enabled to support JavaScript, you should be able to proceed with selecting a category.
     
     
  Why does your system keep saying that my information is not in English?
     
Please ensure that all information you input is in English, including punctuation. Any information that is not recognised as English will be highlighted in red, alerting you that it must be changed.
     
     
 
 
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